Welcome to the official Rules page for The Pokies 114 on pokiesnet109.com. This page consolidates our full set of rules, procedures and policies for using The Pokies 114 gaming platform. We tested our registration and financial workflows and prepared these rules to be clear, practical and compliant. Our results show that following these rules protects both you and the platform and helps ensure a fair, secure gaming environment.
The Pokies 114 is operated by a company registered under number 3-102-841524 with a principal address 200 meters north and 50 meters east of the North American Cultural Center, Barrio Dent, San Jose. The company was established in 2021 and operates from Costa Rica. The Pokies 114 offers online gaming and sports betting via internet-enabled desktop and mobile devices. Our operations adhere to applicable regulatory frameworks and we utilize modern gaming software providers and fraud prevention partners.
By registering and using the services of The Pokies 114 you agree to these Rules in full. These Rules are legally binding and form the basis of your relationship with The Pokies 114. If you do not accept any part of these Rules, please discontinue use of our website immediately.
When you create an account on The Pokies 114, you expressly accept these Rules and our Terms and Conditions. We will treat your registration as confirmation that you have read, understood and agreed to comply with all obligations contained herein. We reserve the right to update these Rules; any updates will be posted on this page and, where required, communicated through account messaging. Continued use after updates constitutes acceptance.
Participation on The Pokies 114 is restricted to players who meet the following requirements:
We tested age and location verification flows and our results show that players who meet these requirements have uninterrupted account access. We may request documentation to verify age and residence at any time; failure to provide satisfactory evidence may result in account restrictions or closure.
To open an account you must provide accurate personal information including full name, date of birth, email address and telephone number. You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you suspect your account has been accessed by an unauthorized person.
We may at our discretion require identity verification documents such as government-issued ID, proof of address and evidence of payment method ownership. Account changes may be made through your profile or by contacting our support team. We reserve the right to close or suspend accounts where the provided information cannot be verified.
Deposit methods at The Pokies 114 include major credit/debit cards, bank transfers, and selected e-wallets. Deposit availability and limits are displayed in your account and may vary by payment method and jurisdiction.
In our internal tests we found that most deposit methods are processed within minutes, though some bank transfers may take several business days depending on the issuing bank and jurisdiction. For cryptocurrency or other virtual currency deposits, processing times follow the specific network confirmations required by the payment method.
Withdrawals are processed in accordance with the information you provide in your account and subject to the following rules:
We tested common payout paths and our results show that transparent documentation and timely KYC responses from players significantly reduce processing times. If a withdrawal is returned to us by your bank, we will contact you to arrange an alternative method.
The Pokies 114 offers bonuses and promotions from time to time. Each promotion has its own specific terms and conditions; these will be stated at the time the promotion is offered. In addition to promotion-specific rules, the following apply across all bonuses:
In our own audits and testing of promotional offers we reviewed patterns that commonly indicate abuse and implemented automated checks to detect abnormal play. Our results show that transparent, clearly-worded promotional terms reduce disputes and improve the player experience.
Games on The Pokies 114 are provided by reputable third-party software suppliers. Outcomes of games are determined by certified Random Number Generators (RNG) or, for table games, by physical or electronic processes specific to the provider. All game logic follows the provider's certified rules.
We conducted controlled tests on game fairness and the results show stable RTPs and no evidence of systematic bias. If you suspect a game malfunction or unfair behaviour, please contact our support team immediately and do not continue to play the affected game until the issue is resolved.
If a game malfunctions, displays incorrect information, or fails to operate as intended, you must cease wagering on the affected game and report the issue. In the event of a malfunction we will investigate with our suppliers. Actions we may take include:
Our testing shows that promptly reported issues lead to faster resolutions. We aim to resolve gaming malfunctions in collaboration with our software partners; however, decisions remain at our reasonable discretion.
The Pokies 114 uses industry-standard security measures to protect player data, including SSL encryption and secure payment processing. We collect and store personal information necessary to verify identity, process payments and provide customer service.
In our operational testing we found that multi-factor authentication and strong password policies significantly reduced unauthorized access attempts. We encourage players to adopt strong passwords and to enable any available account security features.
The Pokies 114 maintains AML procedures consistent with international standards. We monitor player activity for suspicious patterns and may require documentation to substantiate the source of funds or transactions. Actions we may take include:
Failure to provide required documentation may result in account suspension and withholding of funds. Our internal AML testing indicates that timely cooperation by players reduces delays and avoids escalation to external authorities.
We reserve the right to suspend or close accounts and withhold funds where there is reasonable suspicion of breach of these Rules, fraudulent activity, or other misconduct. Examples of breaches include, but are not limited to:
Where accounts are suspended or closed, we will notify the player and, where appropriate, provide reasons for the action. We will retain the right to pursue civil or criminal action where unlawful activity is suspected. Our experience indicates that transparent communication at the moment of suspension reduces dispute escalation.
If you have a complaint, please contact our Customer Support team with full details. We will acknowledge your complaint and investigate it promptly. If the issue cannot be resolved through our support channels, we will provide information about further escalation paths, including regulatory authorities where applicable.
We aim to resolve disputes fairly and objectively. Our testing of the complaints process shows that providing complete documentation up front (transaction IDs, screenshots, timestamps) significantly speeds resolution.
We promote safe play and provide tools to help you gamble responsibly. These include deposit limits, wagering limits, session reminders, cooling-off periods and self-exclusion options. If you feel your gambling is becoming a problem, please use these tools or contact our support team for assistance.
Our responsible gambling team conducted user trials and found that early use of deposit limits and session limits helps reduce harmful play patterns. We strongly recommend using these tools proactively.
We reserve the right to modify these Rules at any time for legal, operational, or customer service reasons. Material changes will be notified to you by posting on this page or by other appropriate communication channels. Continued use of The Pokies 114 after changes are posted constitutes acceptance of the updated Rules.
All balances on The Pokies 114 are held in electronic accounts and are not deposit accounts with any banking institution. Your account does not accrue interest. Currency conversion services may be limited and conversion costs may apply, depending on the payment provider. We may also apply limits or controls across our platform to ensure continued compliance with our regulatory and risk frameworks.
For account, payment or game-related queries, contact our Customer Support team through the channels available in your account. When contacting support, please include your account ID and relevant transaction details to expedite assistance.
| Area | Quick Rule |
|---|---|
| Eligibility | Must be legal gambling age and in a jurisdiction that permits online gambling; one account per player unless approved. |
| Verification | We may request ID, proof of address and payment evidence; failure to comply may halt withdrawals. |
| Deposits | Use your own payment methods; deposits processed upon confirmation; limits apply. |
| Withdrawals | Subject to KYC, processing times vary and play-through requirements may apply based on method. |
| Bonuses | Specific T&Cs apply; bonus abuse voids promotions and winnings. |
| Game Malfunction | Report immediately; we may void bets, reverse wins and adjust balances at our discretion. |
| Security | We use encryption; maintain strong passwords and report unauthorized access. |
| Payment Method | Typical Processing Time (after approval) | Notes |
|---|---|---|
| Instant Transfer / PayID-style | Hours to 24 hours | Often immediate; may require 1x play-through of deposited funds. |
| Credit / Debit Card | 1–7 business days | May require 3x play-through for card deposits depending on jurisdiction. |
| Bank Transfer | 1–5 business days | Dependent on originating bank and destination bank processing. |
| E-wallets | Hours to 48 hours | Usually fast after approval; e-wallet provider fees may apply. |
| Cryptocurrency | Dependent on network confirmations | Processing depends on blockchain network and internal clearance. |
We developed these Rules based on regulatory best practice and our operational experience since launching in 2021. Our team continuously tests payment, verification and game systems to ensure fair outcomes and timely support. If you keep your account information accurate and respond quickly to verification requests, our experience shows you will have the smoothest possible service.
These Rules are intended to be clear and actionable. They protect you and The Pokies 114, preserve the integrity of our games, and help ensure that every player receives fair treatment. If you have any questions about any part of these Rules, please contact Customer Support and include your account ID and the specific section you need clarified.
The Pokies 114 operates under the legal framework we have declared and will comply with applicable regulatory requirements and orders. Nothing in these Rules overrides mandatory laws in your jurisdiction. If you are uncertain about the legality of gambling where you live, seek independent legal advice before registering or depositing funds.
By using the services provided on pokiesnet109.com and by The Pokies 114, you confirm that you have read, understood and agree to these Rules in full. We appreciate your cooperation in keeping our platform secure and fair.
Last updated: the date posted on this page. For the most current version always refer to this Rules page on pokiesnet109.com.
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